Neil Buen is a highly experienced Salesforce Architect with over 10 years dedicated to Salesforce design and implementation. With 26 Salesforce certifications, Neil has a robust skill set that spans functional architecture, consulting, and administration. His career journey includes pivotal roles at companies like Grantbook, where he currently serves as a Senior Salesforce Implementation Specialist, and A5 Canada, where he worked as a Solution Architect, delivering seamless Salesforce solutions that elevate user experience and business performance.
Neil’s professional path is marked by achievements in digital transformation. At Finastra, he led the Service department’s shift to Salesforce Experience Cloud, creating a unified portal for over 40,000 internal and external users. His leadership extended to Volt Bank, where he guided Salesforce adoption, setting standards for streamlined, digital-first customer engagement. Neil’s educational background bolsters his functional expertise, providing him with a solid analytical and problem-solving foundation.
Active in the Toronto tech community, Neil leads the Toronto Salesforce User Group and the Filipino-Canadian Tech Association, supporting networking, mentorship, and growth opportunities for others in tech. Known for his adaptability, curiosity, and collaborative spirit, Neil continues to impact the Salesforce ecosystem with innovative solutions and community engagement.
Salesforce Architect Certifications: Application Architect, System Architect, Data Architect, Sharing and Visibility Architect, Development Lifecycle and Deployment Architect, Identity and Access Management Architect, Integration Architect, Platform Developer I
Salesforce Consultant Certifications: Sales Cloud Consultant, Service Cloud Consultant, Education Cloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Field Service Cloud Consultant, OmniStudio Consultant
Salesforce Marketer Certifications: Marketing Cloud Account Engagement Specialist, Marketing Cloud Email Specialist, Marketing Cloud Administrator, Marketing Cloud Consultant
Salesforce Administrator Certifications: Platform App Builder, Advanced Administrator, Administrator, Business Analyst, Associate, Slack Administrator
Salesforce Accreditation: Manufacturing Cloud