Jennifer Toh has been at Grantbook since 2015, working with clients to evaluate, prepare, and implement Grants Management Systems and other digital tools. This work has included defining and refining grants processes, facilitating data migration scoping and execution efforts, and providing change management coaching to increase user adoption.

She began her career in IT consulting at Accenture in 2001, and spent 13 years contributing and leading various aspects of large-scale SAP systems implementations. She has led teams in the design, development, testing, and deployment phases of a systems implementation, and developed deep experience in all phases of a systems implementation project. This included 5 years at a large Canadian grocery retailer working on the largest integrated SAP Retail solution in the world, a successful implementation in an highly complex technical and business ecosystem.

She was excited to move into the philanthropic sector in 2015 and apply her skills and experience with grantmakers. Between 2015 and 2019, Jennifer led 12 assessment projects and 12 implementation projects at 15 different clients ranging in size from a family foundation with no full-time staff, to a corporate foundation with a team of 14, to a large community foundation with multiple programs and a staff of over 100.

Jennifer also had key contributions to other Grantbook projects including implementation coaching, business analysis and testing support, data visualization and design, and sector research. In 2020, Jennifer is also excited to officially step into the role of Grantbook Team & Culture lead and steward Grantbook’s expression of its values in how we work as a team.

Jennifer Toh received her B.Sc in Science and Business, Physics option at the University of Waterloo. She is also a board member and treasurer of ARC, a local non-profit theatre company of resident artists in Toronto.