Fareed Shash

Implementation Specialist

Systems Design & Fluxx

Key Results

Fareed joined Grantbook in 2021, becoming an integral part of the team with an incredible passion for learning, philanthropy, and problem-solving. He graduated from Toronto Metropolitan University (formerly Ryerson University) with a degree in Business Technology Management and has experience with system analysis and design, business process management, business intelligence, and enterprise architecture.

He began his career in the cybersecurity industry at Shared Services Canada in 2017. Working in the Department of Defence, he configured Aruba servers and led the pilot project which helped with the rollout department-wide. Prior to Grantbook, he worked at The Herjavec Group, where he managed ticket SLAs and solved security issues. Since joining Grantbook, Fareed has attained his Fluxx Advanced Admin certification and has supported several clients with their GMS solutions.

Notable Clients & Projects

  • The Mastercard Foundation: As a member of the Fluxx Support team since Sept. 2023, Fareed has supported Helpdesk maintenance, developed build documentation, conducted regression and system testing, and supported Fluxx training sessions.
  • Golden LEAF Foundation: Lead builder for GMS migration and Fluxx implementation.
  • Leducq Foundation: Lead builder for Fluxx GMS implementation.
  • Mozilla Foundation: Lead builder for Fluxx optimization, focusing on system audits and enhancement recommendations.

Skills

  • Windows Server 2016
  • SIEM (security information and event management)
  • Service NOW (ticketing system)
  • Wireshark

Tech Tools

  • Fluxx
  • Visual Studio Code
  • Office 365 and Google Suite

Training & Education

  • Business Technology Management, Toronto Metropolitan University (formerly Ryerson University), 2016
  • Google IT Support Professional Certificate Specialization, 2019
  • Cisco CCNA, 2020

Blog Posts

No items found.